Refund Policy
60-day hassle-free returns and a 100% satisfaction guarantee. Not happy? We send a free replacement or your money back.
We have a 60-day return policy. This means you have 60 days after receiving your order to request a refund.
To be eligible for a refund, you must return your items in the condition and packaging in which you received them. We also need proof of an order being damaged or defective for a refund to be processed.
To initiate a return, email us at info@thehoverpro.com. We will then send you a shipping label to return your ordered items. Items returned to us without submitting a request will not be accepted.
Orders can only be cancelled before the order has been shipped.
Please inspect your order as it arrives and contact us immediately if your items are defective or incorrect. Refunds are provided when an item is defective in the first 60 days after receiving the product.
If you request a refund, we will refund you via your original payment method. Please note that we are not responsible for any FX charges that your bank may apply.
100% satisfaction guarantee
You take zero risk trying our products. If you're not happy with your order, email us and we'll send a free replacement or refund your money.